Frequently Asked Questions


Basic Questions:

We’re a group of multi-talented passionate people who are here to serve all the people out there to merge their ideas into creating something unique and exceptional. We love to help everyone out there by all means. We always think and put in efforts out of the box to create something one of a kind. Altura Services was started in 2008 to serve all the customers looking for single window for all of their solutions. We need all your support to grow more as we had been throughout past years.

We have multiple services like: Logo Designing, Video Editing, Animation, Embroidery Digitizing, Vector Arts, Color Separations, Software Development and many more. All of them can be seen under the services tab of our website. We try to put in all the efforts in every single order that we get. We try to get every single business owner out there all the perspective that they need in order to start, what they had been thinking of for such a long time.

It’s pretty when you work with us. There are multiple options for placing an order for any of the services either it’s for Logo Designing, Digitizing, Vector Art or for App Development. First one is to visit the page of the service that you need and fill in the form there. It’s super easy to fill that in and submit. Second is to email us, which is a normal and routine task for everyone.

We are accept Paypal as well.

Our pricing is divided into multiple segments. Please visit: https://alturaservices.com/pricing.php for further details.

We have different departments and different shifts working timely to provide services to all of the customers out there. Our production department works 24×6 in order to provide stream less service to all of our precious clients. But, in order to maintain the quality of the work, we give them Sundays off so, that charge there batteries through the day and get back and rolling from Monday on wards.

Please email to sales@alturaservices.com, We will get touch base to you asap

You can place in your order in any of the following formats: jpg, jpeg, png, tif, gif, bmp, doc, docx, xlx, xlsx, cdr, ai, eps, and pdf or in any link that you would like to share.

We have always done whatever is possible, in order to maintain client’s privacy. We are a secure website. None of the private information is to be shared with any third parties out there. Our database and forms are also secure. We have an intelligent cyber security team maintaining all the necessary items at the back end.

All of the prices are quoted in USD unless and until specifically asked for any.

Your free account enables you to access all your old and new designs at a single portal.

There are various to pay for things. Per order, weekly or Monthly. There are some of the services that we offer which require payment in advance (complete or partial). All the details are mentioned or discussed prior to entertaining the order.

For bulk orders, like 20+ orders/ day you can avail the bulk pricing offers. Contact us by any means. Contact us for more queries.


Related to Logo Designing:

Yes. Logo designing or concept based art is one of the most exceptional services we have. There are hundreds of people satisfied with the service.

Required time to ensure a delivery back for logo designing order is between 3 to 24 hours depending upon the industry and client’s criteria for an ideal identity.

Final files of the logo would consist of 3 different formats: PNG, PDF and an EPS file.

As per the policy, any changes after the purchase of the design except minor s like color or font changes would be considered as a new order.

All of the samples that our customers are pleased with are in the portfolio tab on the website or visit: https://alturaservices.com/gallery.php